Hotel Reception

Program Objectives

To practice this occupation, students will have to acquire the knowledge, skills, attitudes and perceptions needed to establish professional relationships with clients on the telephone and in person, sell hotel products and services, take reservations, perform accounting and night-audit tasks, intervene in safety and security matters, communicate in the second language, use specialized hotel-management software, perform reception-related operations in both a non-computerized and computerized hotel environment and enter the workforce quickly.

Admission Conditions

To be eligible for admission to this program, candidates must meet one of the following requirements:

Persons holding a Secondary School Diploma or its recognized equivalent

OR

Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognitiion for equivalent learning

OR

Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites:

the successful completion of the General Development Test (see following table), or recognition of equivalent learning

OR 

Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.

Upcoming Session

EnrollRequirements

Course Outline

Course Name

Hotel Reception

Ministry (MEQ) Code: 5783
Number of Modules: 11
Duration (hours): 735
Credits: 49

Certification of Studies

Diploma of Vocational Studies (D.V.S.)

Hotel Reception
Code Module Hours Credits
901-622 Determine their suitability for the Trade and the Training Process 30 2
901-634 Establish Professional Relationships 60 4
901-642 Sell Products and Services 30 2
901-652 Take Reservations 30 2
901-663 Perform Accounting Tasks 45 3
901-672 Intervene in Safety and Security 30 2
901-688 Perform Reception-Related Tasks in a Non-Computerized Environment 120 8
901-698 Communicate in the Second Language 120 8
901-706 Operate a Hotel Computer System 90 6
901-715 Perform Reception-Related Tasks in a Computerized Hotel Environment 75 5
901-727 Enter the Work Force 105 7

Program Fees


Day Fees
Description Semester 1 Semester 2 Semester 3 Total
Service Fee $50.00 $50.00 - $100.00
Activity Fee $40.00 $40.00 - $80.00
Sub-Total $90.00 $90.00 $0.00 $180.00
Day Total $180.00
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