Graduation Ceremonies

November 22, 2017

Please contact us at (514) 381-5440 to confirm and reserve your attendance for the upcoming ceremonies.

Professional Sales

The Professional Sales program prepares students to practise the occupation of retail sales consultant.

Sales consultants work in retail establishments, selling a range of products and services, such as furniture, household appliances, electronic equipment, clothing, horticultural products and automobiles. They work directly with consumers to determine their needs and provide appropriate advice regarding the products and services that may meet these needs.

The aim of a sales consultant’s work is therefore not just to sell products or services, but to offer solutionsthat correspond to their customers’ needs, to provide advice, establish a climate of trust and build customer loyalty by offering personalized service that meets customer expectations. In addition to consulting and sales-related tasks, sales consultants may also manage and display in-store merchandise and provide after-sales service.

Sales consultants are employed in various types of retail establishments such as chain stores, specialty stores, department stores, independent and discount stores, and big-box stores. They generally work 35 to 40 hours a week on a full-time basis, and 15 to 20 hours a week on a part-time basis. However, their working hours may increase considerably during peak seasons.

Admission Requirements

To be eligible for admission to the Professional Sales program, candidates must meet one of the following requirements:

• Persons holding a Secondary School Diploma or its recognized equivalent.

OR

• Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition of equivalent learning.

OR

• Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test and the course ENG-1101-4, or recognition of equivalent learning.

OR

• Persons having earned Secondary III credits in language of instruction, second language and mathematics in the programs of study established by the Minister and who will continue their general education courses concurrently with their vocational training in order to obtain the credits they are missing among the following: Secondary IV language of instruction, second language and mathematics in the programs of study established by the Minister.

Upcoming Session

EnrollRequirements

Course Outline

Course Name

Professional Sales

Ministry (MEQ) Code: 5821
Number of Modules: 17
Duration (hours): 900
Credits: 60

Certification of Studies

Diploma of Vocational Studies (D.V.S.)

Professional Sales
Code Module Hours Credits
948422 Occupation and Training 30 2
948436 Professional Relationships 90 6
948443 Consumer Behaviour 45 3
948452 Customer Service 30 2
948468 Sales 120 8
948473 Sales-Related Transactions 45 3
948481 Time Management 15 1
948492 Job Search 30 2
948504 Introduction to the Occupation 60 4
948512 Laws and Regulations 30 2
948522 After-Sales Service 30 2
948534 Second Language 60 4
948543 Products and Services 45 3
948554 Stock Management 60 4
948563 Visual Merchandising 45 3
948573 Marketing and Sales 45 3
948588 Workplace Integration 120 8

Program Fees


Day Fees
Description Semester 1 Semester 2 Semester 3 Total
Service Fee $50.00 $50.00 - $100.00
Activity Fee $40.00 $40.00 - $80.00
Sub-Total $90.00 $90.00 $0.00 $180.00
Day Total $180.00
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