This program of study prepares a candidate to be a secretary. As part of their daily tasks, secretaries independantly assume the administrative tasks necessary to support managers and professionals. Their responsibilities vary according to the type and size of the company they work for. They are resource persons in their work environment and act as liaisons between different services in their company.
Secretarial tasks consist of entering texts and data into a computer, editing documents and designing presentations, spreadsheets, visual design of documents, with or without directions. Furthermore, secretaries can edit, put together documents that are entered by another person and translate texts. They correct texts, do layouts, collate and distrubute documents. Secretaries must also assure the quality of documents produced by proofreading for spelling, syntax and grammar.
In addition to producing quality documents, secretaries also perform the following tasks: provide customer service; follow up on business correspondance; organise meetings and events, large and small; perform document management by opening, filing and keeping files up to date by traditional means as well as digital; provide technical support on occasion for using equipment and integrating new employees; keep agendas up to date and making and confirming appointments; contribute to the office supplies; perform accounting tasks such as bookkeeping, bank deposits as well as follow up on supplier and client accounts and updating the information diffused on Internet sites and social media.